Privacy Policy

Last Updated: June 2026

Zelawatji Namkeen ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you visit our website or place an order:

Personal Information

  • Full Name
  • Phone Number
  • Email Address
  • Billing Address
  • Shipping Address
  • Payment Information (processed securely through payment gateways)

Non-Personal Information

  • IP Address
  • Browser Type
  • Device Information
  • Website Usage Data
  • Cookies and Tracking Information

2. How We Use Your Information

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products, services, and website experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal and regulatory requirements
  • Send promotional offers and updates (only where permitted)

3. Payment Security

  • Online payments are processed through secure third-party payment gateways.
  • We do not store your complete credit card, debit card, UPI PIN, or banking credentials.
  • Payment information is handled according to industry security standards.

4. Cookies & Tracking Technologies

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic and performance
  • Enhance customer experience

5. Sharing of Information

  • Shipping and courier partners for order delivery
  • Payment gateway providers for transaction processing
  • Service providers assisting in website operations
  • Government or legal authorities when required by law

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, disclosure, or loss.

7. Data Retention

  • Complete orders and provide services
  • Maintain business records
  • Comply with legal, tax, and regulatory obligations
  • Resolve disputes and enforce agreements

8. Your Rights

  • Access your personal information
  • Correct inaccurate information
  • Update your contact details
  • Request deletion of your information where legally permitted

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

10. Children's Privacy

Our website and services are not intended for individuals under 18 years of age.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

12. Contact Us

Zelawatji Namkeen
📧 Email: zelawatjinamkeen@gmail.com
📞 Phone: +91 91099 13910
📍 14, Sai Gangotri Vihar, Panchkuiya Road Indore – 452005 (Madhya Pradesh)
🕒 Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM